Getting Started... KB Greatest Hits
Welcome to the Digital Powersports Getting Started article.
Let's face it, we are all overwhelmed with the amount of information we must process on a day to day basis. It's easy for the important information to fall through the cracks. This article is an attempt to direct you to what you are looking for as quickly as possible.
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Step 1: Dealer Dashboard
Have you logged into the Dealer Dashboard yet? It's how you pull reports on lead activity. This article explain how you log into the Dealer Dashboard:
This article explains how to use the Dealer Dashboard:
Step 2: Add/Remove Users or CRM
Need to add or remove users? See
Needing to add a CRM, see:
Step 3: Marketing
We all know that TRADE CYCLE and RIDE IT NOW are tools to convert visitors, and that driving visitors to your site is where you begin a successful campaign to increase leads and subsequently sales. Here is an ever evolving list of guides you can use to tangibly increase those volumes:
Speaking of promoting your site, if you haven't:
- or
you are overlooking a significant lead volume driver, which is shame. Why not give them a shot! Our successful dealers swear by these methods!
Step 4: Sales
You've had site visitor convert to a lead. What's next?
Step 5: General and Technical Support
Are you experiencing a technical problem, would like to upgrade your service, change from JDPower to Black Book (or vice versa), update your CRM XML configuration, change your In-Motion graphic, provide a feature request or just provide general feedback on the services? You can always Get Support or email support@digitalpower.solutions. We are big fans of requesting support from the computer, as it reduces the chance of us misinterpreting a spelling or mishearing a request. However, we do have a voice support option, 866-618-8998 opt 2. We urge you to reach out to us one of these ways if you have a request, as no less than 3 people are directly notified of your issue, and at least one of them is monitoring those support channels during weekends for critical issues.
Not seeing what you are looking for? This support knowledgebase includes a highly functional and sophisticated search engine. Give it a shot!
Step 6: Advanced
Here at Digital Power Solutions we save a boat load of time by using systems automation with Zapier.com. Looking to reduce the time your staff spends clicking buttons and copying data? Let the computer do the work! Here's how: